Refunds and redo
Last updated: 10 November 2026
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Free preview first
You see a free preview before paying, so you know what you're getting.
One free redo
Not happy with the result? Make one new version free within 7 days of delivery, from your delivery page.
When we refund
- We could not deliver your order — full refund
- You were charged twice for the same order — the extra payment is refunded
When we don't
Because every order is made just for you and delivered instantly, we don't refund after delivery for a change of mind. Use the free redo instead.
How
Write to [SUPPORT_EMAIL] or WhatsApp [SUPPORT_WHATSAPP] with your order link. Refunds go back to the original payment method within 5–7 working days.